You have 14 days, from the date that the shipping and handling/processing charge is placed on your account, to cancel your order.   Please note that due to the promotional nature, and personalized issuing dates of these vouchers, all shipping and handling/processing charges are FINAL and non-refundable once shipped.  Also, please be aware that your Reservation Request Forms are sent to you by "Certified Mail with Tracking" and require a signature on your part.  The United States Post Office will make two attempts to deliver the package to your door.  If unsuccessful, the Postal Carrier will leave attempt notifications.  If the package returns to the post office nearest to you, it is held for a maximum of 15 days.  We are not responsible for mail that is not picked up.  These vouchers have important activation and issuance dates that can not be altered or used by our company again, and therefore become null/void.  Furthermore, some vouchers must be activated within 21 days of the stamped Issue Date.  Please note:  Although we are not responsible for unclaimed mail and postal delays, we try to reduce the chances of nullified vacations due to such delays.  Our standard practice is to stamp an Issue Date a minimum of 2 weeks into the future from the actual day of shipping.  Since the package is usually delivered within 3-5 days, customers may receive their vouchers and still have at lease 1 week before the date stamped in the 'Issue Date' field on his/her vouchers applies, thus giving our customers extra time to receive their package, review all the terms and conditions, and have plenty of time to activate before any deadlines (if applicable).  

Payment Methods 
If you are interested in ordering anything on this site, you may do so by going to our 'Shop Online' page.  We use PayPal for secure payment processing on this site.  We accept Mastercard, Visa, Discover, and American Express for online orders.
 
You may also call toll-free at 1-888-548-7911 to make an order over the phone. We accept Mastercard, Visa, Discover, American Express, and check-by-phone for all phone orders.  We do not accept personal checks. You may send a money order for items listed on our 'Shop Online' page if you wish.  Please send all money orders made payable to 'Better Safe Global LLC' to P.O. Box 2654, Plattsburgh, NY 12901.  

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.  

Terms and Conditions

All relevant terms & conditions are stated clearly on the item descriptions on our 'Shop Online' page.  Please refer to that page for more information.